Room policy

Rooms and regulations

Dear guests,

We are glad to welcome you at the Vila Ieva. To make sure that you will have a pleasant and relaxing stay, please take a few minutes to read the following rules and regulations, whose aim is to ensure a peaceful and safe stay for all of you.

Check-in / Check-out

  • Booked rooms are available to the guest from 15:00 until 23:00 on the day of arrival. Guests who want to arrive before 15:00 have to inform about arrival time in advance.
  • On the agreed day of departure, check-out is at 12:00 at the latest. Guests who want to check-out at a different time also have to inform in advance.
  • Exterior and room doors are equipped with “smart locks” which are unlocked by using the codes guests have already received to their mobile phones: 4-digit exterior door and 6-digit room code.
  • Guests do not have to worry about picking up/leaving the keys, as we provide the availability to enter the room immediately upon arrival and leave smoothly in the morning. If there is a need, we can provide door cards that lock both exterior and room doors. Please return your key-card at the reception upon departure.

Housekeeping

  • Housekeeping is provided every third day. Please leave the door card “clean the room” if you wish your room to be cleaned on your preferred day until 12:00 in the morning.
  • Towels are changed every third day and linen are changed every five days of your living.

Occupancy

  • In case there are more guests than the reserved ones without any previous notice, the Vila Ieva reserves the right to the fine of 50 EUR per person.

Smoking Policy

  • Smoking is not allowed in all rooms. Fine for smoking in the rooms – 100 EUR.

Pets

  • Pets are not allowed due to health regulations and hygiene policies.

Environmental Policy

  • Vila Ieva is dedicated to the protection of our planet’s resources and encourage its guests to help by:
    – Switching off lights when not in use.
    – Ensuring that taps are always turned off after use.
    – Avoiding the unnecessary use of towels – just use what you need.
    – Closing skylights when leaving the room.

Responsibility and Liability

  • Guests are liable for all damages caused by themselves or to the hotel’s property and its equipment. The guest shall compensate for any damage caused through intention or negligence on the part of the guest. Please report any damages immediately by phone +37061302022 for prompt repair or replacement.
  • All rooms and public areas are for relaxation and overnight stays only. It is strictly forbidden to hold any parties. Penalty for organizing parties – 200 EUR.